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CPS - Monitoring

Managed Services

Ensures availability, reliability and performance of your IT platform across our portfolio of professional services

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Monitoring

dc2 ups2Through our NOC / SOC, we are able to monitor and track 24 hours a day, with read-only access for safety-, and links those teams that want to keep under constant review. The team in charge of event management to expeditiously proceed on schedule, upon detection of abnormal behavior in your platform.

Incident Management

dc2 ups2With the hiring of a remedial service, mixed or assistance, we support you in the management and resolution of incidents through our NOC / SOC, with scaling and monitoring situations that may affect your equipment and links. We have the support and expertise for the management and administration of platforms based on Cisco, EMC, HP and APC by Schneider Electric.

Third party support

dc2 ups2By hiring a monitoring service, conducted by our NOC / SOC, monitoring and control of third parties or suppliers, from fault detection to resolution of the same, for both attention and alarm resolution as presented incidents monitored on the platform.

Staffing

We support you with the location of your company staff to perform the work of user support, assurance of access to applications and technology infrastructure, and interfacing with the various user communities and stakeholders.

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